Support Specialist
Capita plc · Remote · Full-time
£23,900 - £27,900
Posted Sep 13, 2026 · Closes Sep 22, 2026
About Capita plc
Capita is a British business process outsourcing and technology company headquartered in London, delivering customer service, IT, and back-office operations on behalf of government bodies and private sector clients.
Requirements
To succeed in this Support Specialist role, you'll need to meet the requirements below:
- 3+ years of experience in a Support Specialist role or similar.
- Working knowledge of Active Listening, Conflict Resolution, Ticketing Systems.
- A proactive, detail-oriented approach to work.
- Reliable and punctual, with a strong work ethic.
Duties
As Support Specialist, your day-to-day responsibilities will include:
- Maintaining accurate records and documentation as required.
- Carrying out day-to-day responsibilities associated with the Support Specialist role.
- Collaborating with colleagues across the Customer Service team to meet shared goals.
Skills
This role calls for the following key skills:
- Active Listening
- Conflict Resolution
- Ticketing Systems
- Multi-tasking
Qualifications
Please have the following ready when you apply:
- Resume and two professional references
Application Status
Successful candidates will be notified via email within 10 working days of the closing date.
You will be contacted only through the email address or phone number you provide.