Customer Service Representative
Alorica Canada · Toronto, ON · On-site · Part-time
1 position available Competitive
Posted Oct 11, 2026 · Closes Oct 28, 2026
About Alorica Canada
Alorica is a global customer experience and business process outsourcing company with contact centre operations in Canada, providing customer support services on behalf of major brands across telecom, retail, and technology.
Requirements
Here's what we're looking for in our next Customer Service Representative:
- 3+ years of experience in a Customer Service Representative role or similar.
- Working knowledge of Multi-tasking, Ticketing Systems, Conflict Resolution.
- Ability to work independently and manage time effectively.
- Reliable and punctual, with a strong work ethic.
Duties
In this role, you'll typically be responsible for:
- Reporting progress and any issues to your direct supervisor.
- Contributing to a positive and productive team environment.
- Carrying out day-to-day responsibilities associated with the Customer Service Representative role.
Skills
This role calls for the following key skills:
- Multi-tasking
- Ticketing Systems
- Conflict Resolution
- Active Listening
Qualifications
Please have the following ready when you apply:
- Updated resume and cover letter
Application Status
If you do not hear back within 14 days, please consider your application unsuccessful.
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