Customer Service Representative
TELUS International Inc. · Montreal, QC · On-site · Full-time
4 positions available C$38,400 - C$48,300
Posted Oct 6, 2026 · Closes Oct 24, 2026
About TELUS International Inc.
TELUS International is a Canadian-based global provider of customer experience and digital solutions, operating contact centres and support hubs worldwide on behalf of major technology, gaming, and consumer brands.
Requirements
We're looking for a Customer Service Representative who meets the following requirements:
- 2+ years of experience in a Customer Service Representative role or similar.
- Working knowledge of Active Listening, Ticketing Systems, Conflict Resolution.
- Strong communication skills, both written and verbal.
- Reliable and punctual, with a strong work ethic.
Duties
In this role, you'll typically be responsible for:
- Carrying out day-to-day responsibilities associated with the Customer Service Representative role.
- Collaborating with colleagues across the Customer Service team to meet shared goals.
- Maintaining accurate records and documentation as required.
Skills
This role calls for the following key skills:
- Active Listening
- Ticketing Systems
- Conflict Resolution
- Multi-tasking
Application Status
Only applicants who meet all requirements will be contacted for the next stage.
This employer does not charge any fee at any stage of recruitment.
Frequently Asked Questions
Is a cover letter required?
Only if it's mentioned under Qualifications on this listing — otherwise, a resume is typically sufficient.
Can I apply more than once for the same position?
Submitting one complete application is enough — multiple submissions won't improve your chances.
Can I edit my application after submitting it?
This depends on the employer's own application system — check their confirmation page or email for instructions.