Call Center Agent
Sigma Connected South Africa · Cape Town, Western Cape · On-site · Part-time
2 positions available Negotiable, based on experience
Posted Oct 6, 2026 · Closes Nov 10, 2026
About Sigma Connected South Africa
Sigma Connected South Africa is the local operation of Sigma Connected Group, a global outsourced customer contact and collections specialist, running contact centres that serve clients in the UK, Australia, and South Africa.
Requirements
We're looking for a Call Center Agent who meets the following requirements:
- No prior experience required — training will be provided.
- Working knowledge of Multi-tasking, Conflict Resolution, Ticketing Systems.
- Strong communication skills, both written and verbal.
- A proactive, detail-oriented approach to work.
Duties
As Call Center Agent, your day-to-day responsibilities will include:
- Reporting progress and any issues to your direct supervisor.
- Carrying out day-to-day responsibilities associated with the Call Center Agent role.
- Contributing to a positive and productive team environment.
Skills
This role calls for the following key skills:
- Multi-tasking
- Conflict Resolution
- Ticketing Systems
- Active Listening
Qualifications
Please have the following ready when you apply:
- Resume and two professional references
Application Status
Due to the volume of applications, feedback will only be provided to shortlisted candidates.
Frequently Asked Questions
Can I apply using a mobile phone?
Yes, most employer application pages are mobile-friendly, though this can vary by employer.
Will I be notified when this listing closes?
Listings are automatically removed once they close, so it's worth checking back if you're specifically interested in this role.
Can students or recent graduates apply for this role?
Unless stated otherwise in the Requirements section, most listings are open to any qualified applicant.