Customer Service

Support Specialist

Concentrix Corporation · Los Angeles, CA · On-site · Full-time

2 positions available Negotiable, based on experience

Posted Oct 2, 2026 · Closes Oct 15, 2026

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About Concentrix Corporation

Concentrix is a global customer experience and business services company headquartered in Newark, California, providing outsourced customer support, technical support, and back-office services to large brands across many industries.

Requirements

We're looking for a Support Specialist who meets the following requirements:

  • 4+ years of experience in a Support Specialist role or similar.
  • Working knowledge of Multi-tasking, Active Listening, Ticketing Systems.
  • Comfortable working as part of a team as well as independently.
  • Strong communication skills, both written and verbal.

Duties

In this role, you'll typically be responsible for:

  • Contributing to a positive and productive team environment.
  • Carrying out day-to-day responsibilities associated with the Support Specialist role.
  • Following all relevant company policies and procedures.

Skills

This role calls for the following key skills:

  • Multi-tasking
  • Active Listening
  • Ticketing Systems
  • Conflict Resolution

Application Status

Shortlisting will take place within 14 working days of the closing date.

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Frequently Asked Questions

Will I need to submit any documents with my application?

If specific documents are required, they'll be listed under the Qualifications section on this page.

Are background checks required for this position?

If a background check is part of the process, it will typically be communicated by the employer after you apply.

Will there be an interview for this position?

Most employers conduct at least one interview; check the Application Status note for what to expect next.

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