Customer Service Representative
Deutsche Telekom AG · Berlin · On-site · Part-time
5 positions available €34,200 - €40,700
Posted Sep 28, 2026 · Closes Oct 16, 2026
About Deutsche Telekom AG
Deutsche Telekom is Germany's largest telecommunications provider, headquartered in Bonn, offering mobile, broadband, and TV services along with large-scale customer service operations across Europe.
Requirements
To succeed in this Customer Service Representative role, you'll need to meet the requirements below:
- No prior experience required — training will be provided.
- Working knowledge of Conflict Resolution, Ticketing Systems, Active Listening.
- Ability to work independently and manage time effectively.
- Comfortable working as part of a team as well as independently.
Duties
As Customer Service Representative, your day-to-day responsibilities will include:
- Carrying out day-to-day responsibilities associated with the Customer Service Representative role.
- Maintaining accurate records and documentation as required.
- Collaborating with colleagues across the Customer Service team to meet shared goals.
Skills
This role calls for the following key skills:
- Conflict Resolution
- Ticketing Systems
- Active Listening
- Multi-tasking
Application Status
Shortlisting will take place within 14 working days of the closing date.
Only apply if you meet the minimum requirements listed above.
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