Call Center Agent
Concentrix Corporation · Remote · Internship
Market-related
Posted Sep 23, 2026 · Closes Oct 26, 2026
About Concentrix Corporation
Concentrix is a global customer experience and business services company headquartered in Newark, California, providing outsourced customer support, technical support, and back-office services to large brands across many industries.
Requirements
To succeed in this Call Center Agent role, you'll need to meet the requirements below:
- 3+ years of experience in a Call Center Agent role or similar.
- Working knowledge of Multi-tasking, Conflict Resolution, Active Listening.
- Strong communication skills, both written and verbal.
- Reliable and punctual, with a strong work ethic.
Duties
Here's what a typical day in this Call Center Agent role looks like:
- Reporting progress and any issues to your direct supervisor.
- Supporting process improvements where opportunities are identified.
- Collaborating with colleagues across the Customer Service team to meet shared goals.
Skills
This role calls for the following key skills:
- Multi-tasking
- Conflict Resolution
- Active Listening
- Ticketing Systems
Qualifications
Please have the following ready when you apply:
- CV and copies of relevant qualifications
Application Status
If you do not receive feedback within a month, please consider your application unsuccessful.
Frequently Asked Questions
Will I be notified when this listing closes?
Listings are automatically removed once they close, so it's worth checking back if you're specifically interested in this role.
How is my personal information used when I apply?
Once you apply via the employer's own application page, your information is handled under their privacy practices, not this site's.
Can I follow up on my application status?
Yes, though follow-up processes vary by employer — check for contact details in their application confirmation.