Call Center Agent
Deutsche Telekom AG · Frankfurt · On-site · Full-time
€32,800 - €41,100
Posted Sep 19, 2026 · Closes Oct 11, 2026
About Deutsche Telekom AG
Deutsche Telekom is Germany's largest telecommunications provider, headquartered in Bonn, offering mobile, broadband, and TV services along with large-scale customer service operations across Europe.
Requirements
We're looking for a Call Center Agent who meets the following requirements:
- 1+ years of experience in a Call Center Agent role or similar.
- Working knowledge of Conflict Resolution, Active Listening, Multi-tasking.
- Ability to work independently and manage time effectively.
- A proactive, detail-oriented approach to work.
Duties
As Call Center Agent, your day-to-day responsibilities will include:
- Carrying out day-to-day responsibilities associated with the Call Center Agent role.
- Maintaining accurate records and documentation as required.
- Reporting progress and any issues to your direct supervisor.
Skills
This role calls for the following key skills:
- Conflict Resolution
- Active Listening
- Multi-tasking
- Ticketing Systems
Qualifications
Please have the following ready when you apply:
- Resume and two professional references
Application Status
Only shortlisted candidates will be contacted within 10 business days.
This position may require a background check as part of the hiring process.