Call Center Agent

TTEC Holdings, Inc. · Chicago, IL · On-site · Full-time

4 positions available $35,200 - $49,400

Posted Sep 20, 2026 · Closes Oct 24, 2026

About TTEC Holdings, Inc.

TTEC is a global customer experience company headquartered in Englewood, Colorado, providing outsourced customer engagement, technical support, and digital contact centre services on behalf of large brands.

Requirements

Here's what we're looking for in our next Call Center Agent:

4+ years of experience in a Call Center Agent role or similar.
Working knowledge of Active Listening, Ticketing Systems, Multi-tasking.
A proactive, detail-oriented approach to work.
Ability to work independently and manage time effectively.

Duties

Here's what a typical day in this Call Center Agent role looks like:

Supporting process improvements where opportunities are identified.
Carrying out day-to-day responsibilities associated with the Call Center Agent role.
Contributing to a positive and productive team environment.

Skills

This role calls for the following key skills:

Active Listening
Ticketing Systems
Multi-tasking
Conflict Resolution

Qualifications

Please have the following ready when you apply:

Updated resume and cover letter

Application Status

Response times may vary; if not contacted within a month, please apply for future openings.

Apply Now

Frequently Asked Questions

Is this position open to remote applicants?

Check the location type shown near the top of this listing — it will say Remote, Hybrid, or On-site.

Will I be notified when this listing closes?

Listings are automatically removed once they close, so it's worth checking back if you're specifically interested in this role.

What happens after I click Apply Now?

You'll be taken directly to the employer's own application page or process to complete your application.