Call Center Agent
Alorica Canada · On-site · Part-time
C$43,200 - C$54,000
Posted Oct 3, 2026 · Closes Nov 11, 2026
About Alorica Canada
Alorica is a global customer experience and business process outsourcing company with contact centre operations in Canada, providing customer support services on behalf of major brands across telecom, retail, and technology.
Requirements
We're looking for a Call Center Agent who meets the following requirements:
- 3+ years of experience in a Call Center Agent role or similar.
- Working knowledge of Active Listening, Conflict Resolution, Multi-tasking.
- Strong communication skills, both written and verbal.
- Reliable and punctual, with a strong work ethic.
Duties
Here's what a typical day in this Call Center Agent role looks like:
- Carrying out day-to-day responsibilities associated with the Call Center Agent role.
- Collaborating with colleagues across the Customer Service team to meet shared goals.
- Reporting progress and any issues to your direct supervisor.
Skills
This role calls for the following key skills:
- Active Listening
- Conflict Resolution
- Multi-tasking
- Ticketing Systems
Application Status
Shortlisted candidates will be contacted for an interview within 7 to 10 working days.
Late applications will not be accepted under any circumstances.
Frequently Asked Questions
Can I apply more than once for the same position?
Submitting one complete application is enough — multiple submissions won't improve your chances.
Can I follow up on my application status?
Yes, though follow-up processes vary by employer — check for contact details in their application confirmation.
Is this role open to international applicants?
Check the country and location type listed on this posting for details on where applicants should be based.