Customer Service

Support Specialist

Concentrix Corporation · Atlanta, GA · On-site · Full-time

4 positions available $36,900 - $43,000

Posted Oct 13, 2026 · Closes Nov 17, 2026

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About Concentrix Corporation

Concentrix is a global customer experience and business services company headquartered in Newark, California, providing outsourced customer support, technical support, and back-office services to large brands across many industries.

Requirements

Here's what we're looking for in our next Support Specialist:

  • 4+ years of experience in a Support Specialist role or similar.
  • Working knowledge of Multi-tasking, Active Listening, Ticketing Systems.
  • Strong communication skills, both written and verbal.
  • Reliable and punctual, with a strong work ethic.

Duties

Here's what a typical day in this Support Specialist role looks like:

  • Reporting progress and any issues to your direct supervisor.
  • Supporting process improvements where opportunities are identified.
  • Following all relevant company policies and procedures.

Skills

This role calls for the following key skills:

  • Multi-tasking
  • Active Listening
  • Ticketing Systems
  • Conflict Resolution

Application Status

Please allow up to 15 business days for a response before assuming your application was unsuccessful.

Applications submitted after the closing date will not be considered.

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Frequently Asked Questions

Will I be notified when this listing closes?

Listings are automatically removed once they close, so it's worth checking back if you're specifically interested in this role.

What should I do if I haven't heard back within the stated time frame?

Please refer to the Application Status note on this listing, which explains what to expect if you don't hear back.

Is there a fee to apply for this position?

No. Applying through this listing is completely free — never pay anyone to apply for a job.

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