Call Center Agent
TELUS International Inc. · On-site · Part-time
C$38,900 - C$51,000
Posted Oct 30, 2026 · Closes Dec 2, 2026
About TELUS International Inc.
TELUS International is a Canadian-based global provider of customer experience and digital solutions, operating contact centres and support hubs worldwide on behalf of major technology, gaming, and consumer brands.
Requirements
To succeed in this Call Center Agent role, you'll need to meet the requirements below:
- 2+ years of experience in a Call Center Agent role or similar.
- Working knowledge of Conflict Resolution, Ticketing Systems, Active Listening.
- Reliable and punctual, with a strong work ethic.
- Ability to work independently and manage time effectively.
Duties
In this role, you'll typically be responsible for:
- Collaborating with colleagues across the Customer Service team to meet shared goals.
- Contributing to a positive and productive team environment.
- Following all relevant company policies and procedures.
Skills
This role calls for the following key skills:
- Conflict Resolution
- Ticketing Systems
- Active Listening
- Multi-tasking
Qualifications
Please have the following ready when you apply:
- CV and copies of relevant qualifications
Application Status
Due to the volume of applications, feedback will only be provided to shortlisted candidates.
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