Customer Service Representative
Concentrix Corporation · Hybrid · Full-time
3 positions available $37,300 - $45,400
Posted Oct 29, 2026 · Closes Nov 25, 2026
About Concentrix Corporation
Concentrix is a global customer experience and business services company headquartered in Newark, California, providing outsourced customer support, technical support, and back-office services to large brands across many industries.
Requirements
Here's what we're looking for in our next Customer Service Representative:
- 5+ years of experience in a Customer Service Representative role or similar.
- Working knowledge of Conflict Resolution, Ticketing Systems, Multi-tasking.
- Ability to work independently and manage time effectively.
- Strong communication skills, both written and verbal.
Duties
As Customer Service Representative, your day-to-day responsibilities will include:
- Carrying out day-to-day responsibilities associated with the Customer Service Representative role.
- Maintaining accurate records and documentation as required.
- Following all relevant company policies and procedures.
Skills
This role calls for the following key skills:
- Conflict Resolution
- Ticketing Systems
- Multi-tasking
- Active Listening
Qualifications
Please have the following ready when you apply:
- CV and copies of relevant qualifications
Application Status
Shortlisted candidates will be contacted for an interview within 7 to 10 working days.
Frequently Asked Questions
Is this position open to remote applicants?
Check the location type shown near the top of this listing — it will say Remote, Hybrid, or On-site.
Is prior experience required for this role?
Check the Requirements section on this listing — it outlines what the employer is looking for.
How was this job listing created?
Some listings are added directly by employers, while others are compiled from publicly available hiring information.