Customer Service Representative
TELUS International Inc. · On-site · Full-time
5 positions available Negotiable, based on experience
Posted Oct 28, 2026 · Closes Dec 6, 2026
About TELUS International Inc.
TELUS International is a Canadian-based global provider of customer experience and digital solutions, operating contact centres and support hubs worldwide on behalf of major technology, gaming, and consumer brands.
Requirements
Here's what we're looking for in our next Customer Service Representative:
- 3+ years of experience in a Customer Service Representative role or similar.
- Working knowledge of Conflict Resolution, Active Listening, Multi-tasking.
- Reliable and punctual, with a strong work ethic.
- Ability to work independently and manage time effectively.
Duties
Here's what a typical day in this Customer Service Representative role looks like:
- Collaborating with colleagues across the Customer Service team to meet shared goals.
- Following all relevant company policies and procedures.
- Carrying out day-to-day responsibilities associated with the Customer Service Representative role.
Skills
This role calls for the following key skills:
- Conflict Resolution
- Active Listening
- Multi-tasking
- Ticketing Systems
Qualifications
Please have the following ready when you apply:
- CV and copies of relevant qualifications
Application Status
If no response is received within 20 working days, please consider your application unsuccessful.
Keep a copy of your application for your own records.
Frequently Asked Questions
Is prior experience required for this role?
Check the Requirements section on this listing — it outlines what the employer is looking for.
How was this job listing created?
Some listings are added directly by employers, while others are compiled from publicly available hiring information.
Is this role open to international applicants?
Check the country and location type listed on this posting for details on where applicants should be based.