Customer Service Representative
Foundever UK · Hybrid · Contract
3 positions available £21,400 - £28,200
Posted Oct 25, 2026 · Closes Nov 29, 2026
About Foundever UK
Foundever (formerly Sitel Group) is a global customer experience company with a major UK operation, providing outsourced contact centre and customer support services on behalf of large consumer brands.
Requirements
We're looking for a Customer Service Representative who meets the following requirements:
- 1+ years of experience in a Customer Service Representative role or similar.
- Working knowledge of Active Listening, Conflict Resolution, Multi-tasking.
- A proactive, detail-oriented approach to work.
- Comfortable working as part of a team as well as independently.
Duties
In this role, you'll typically be responsible for:
- Supporting process improvements where opportunities are identified.
- Following all relevant company policies and procedures.
- Contributing to a positive and productive team environment.
Skills
This role calls for the following key skills:
- Active Listening
- Conflict Resolution
- Multi-tasking
- Ticketing Systems
Application Status
If you do not receive feedback within a month, please consider your application unsuccessful.
Frequently Asked Questions
Is this role open to international applicants?
Check the country and location type listed on this posting for details on where applicants should be based.
Is relocation assistance available for this role?
This isn't something listed here by default — you're welcome to ask the employer directly during the application process.
Is prior experience required for this role?
Check the Requirements section on this listing — it outlines what the employer is looking for.