Call Center Agent
TTEC Holdings, Inc. · Phoenix, AZ · On-site · Full-time
$39,700 - $49,000
Posted Oct 31, 2026 · Closes Dec 8, 2026
About TTEC Holdings, Inc.
TTEC is a global customer experience company headquartered in Englewood, Colorado, providing outsourced customer engagement, technical support, and digital contact centre services on behalf of large brands.
Requirements
Here's what we're looking for in our next Call Center Agent:
- No prior experience required — training will be provided.
- Working knowledge of Active Listening, Conflict Resolution, Ticketing Systems.
- Comfortable working as part of a team as well as independently.
- Strong communication skills, both written and verbal.
Duties
Here's what a typical day in this Call Center Agent role looks like:
- Following all relevant company policies and procedures.
- Reporting progress and any issues to your direct supervisor.
- Maintaining accurate records and documentation as required.
Skills
This role calls for the following key skills:
- Active Listening
- Conflict Resolution
- Ticketing Systems
- Multi-tasking
Application Status
Shortlisting will take place within 14 working days of the closing date.
Please apply only once; multiple submissions will not improve your chances.
Frequently Asked Questions
Will there be an interview for this position?
Most employers conduct at least one interview; check the Application Status note for what to expect next.
What is the typical work schedule for this role?
Schedule details, if specified, will be included in the Job Type and Duties sections of this listing.
Can I follow up on my application status?
Yes, though follow-up processes vary by employer — check for contact details in their application confirmation.