Call Center Agent
Teleperformance South Africa · Durban, KwaZulu-Natal · Hybrid · Part-time
1 position available R145,800 - R170,100
Posted Oct 19, 2026 · Closes Nov 15, 2026
About Teleperformance South Africa
Teleperformance South Africa is the local operation of Teleperformance, a global leader in outsourced customer experience management, running contact centres in Cape Town and Johannesburg that serve clients around the world.
Requirements
To succeed in this Call Center Agent role, you'll need to meet the requirements below:
- 5+ years of experience in a Call Center Agent role or similar.
- Working knowledge of Active Listening, Conflict Resolution, Multi-tasking.
- Reliable and punctual, with a strong work ethic.
- Strong communication skills, both written and verbal.
Duties
As Call Center Agent, your day-to-day responsibilities will include:
- Maintaining accurate records and documentation as required.
- Carrying out day-to-day responsibilities associated with the Call Center Agent role.
- Contributing to a positive and productive team environment.
Skills
This role calls for the following key skills:
- Active Listening
- Conflict Resolution
- Multi-tasking
- Ticketing Systems
Qualifications
Please have the following ready when you apply:
- Resume and two professional references
Application Status
Response times may vary; if not contacted within a month, please apply for future openings.
Frequently Asked Questions
Is there a deadline to apply for this role?
Yes — check the closing date shown on this listing before it's removed from the site.
How long does it take to hear back after applying?
Response times vary by employer — check the Application Status note on this listing for guidance specific to this role.
Is this position open to remote applicants?
Check the location type shown near the top of this listing — it will say Remote, Hybrid, or On-site.