Customer Service Representative
Foundever UK · On-site · Contract
Posted Oct 18, 2026 · Closes Nov 27, 2026
About Foundever UK
Foundever (formerly Sitel Group) is a global customer experience company with a major UK operation, providing outsourced contact centre and customer support services on behalf of large consumer brands.
Requirements
We're looking for a Customer Service Representative who meets the following requirements:
- 3+ years of experience in a Customer Service Representative role or similar.
- Working knowledge of Multi-tasking, Ticketing Systems, Conflict Resolution.
- Ability to work independently and manage time effectively.
- A proactive, detail-oriented approach to work.
Duties
As Customer Service Representative, your day-to-day responsibilities will include:
- Supporting process improvements where opportunities are identified.
- Maintaining accurate records and documentation as required.
- Contributing to a positive and productive team environment.
Skills
This role calls for the following key skills:
- Multi-tasking
- Ticketing Systems
- Conflict Resolution
- Active Listening
Qualifications
Please have the following ready when you apply:
- Updated resume
Application Status
Applications are reviewed on a rolling basis; no response within 21 days means you were not shortlisted.
No recruitment agency is involved in this hiring process — apply directly through the link provided.
Frequently Asked Questions
Is this a legitimate job listing?
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Can students or recent graduates apply for this role?
Unless stated otherwise in the Requirements section, most listings are open to any qualified applicant.
Can I apply more than once for the same position?
Submitting one complete application is enough — multiple submissions won't improve your chances.