Customer Service Representative
Deutsche Telekom AG · Hamburg · On-site · Part-time
€32,000 - €41,700
Posted Oct 31, 2026 · Closes Dec 15, 2026
About Deutsche Telekom AG
Deutsche Telekom is Germany's largest telecommunications provider, headquartered in Bonn, offering mobile, broadband, and TV services along with large-scale customer service operations across Europe.
Requirements
We're looking for a Customer Service Representative who meets the following requirements:
- 1+ years of experience in a Customer Service Representative role or similar.
- Working knowledge of Conflict Resolution, Multi-tasking, Active Listening.
- Strong communication skills, both written and verbal.
- Comfortable working as part of a team as well as independently.
Duties
As Customer Service Representative, your day-to-day responsibilities will include:
- Supporting process improvements where opportunities are identified.
- Carrying out day-to-day responsibilities associated with the Customer Service Representative role.
- Maintaining accurate records and documentation as required.
Skills
This role calls for the following key skills:
- Conflict Resolution
- Multi-tasking
- Active Listening
- Ticketing Systems
Qualifications
Please have the following ready when you apply:
- Resume and two professional references
Application Status
Due to the volume of applications, feedback will only be provided to shortlisted candidates.
This application process is strictly online. In-person or walk-in applications are not accepted.
Frequently Asked Questions
What should I do if I haven't heard back within the stated time frame?
Please refer to the Application Status note on this listing, which explains what to expect if you don't hear back.
Can I negotiate the salary for this role?
Salary details, if provided, are shown on this listing — negotiation is generally between you and the employer directly.
How many positions are available for this role?
If the employer specified a number, it will be shown near the top of this listing.